Cisco Webex App Deployment using SCCM | ConfigMgr

This post is a step-by-step guide for Cisco WebEx app deployment using SCCM (ConfigMgr). This IT Administrator guide can be used for mass Cisco WebEx deployment via Configuration Manager.


The Cisco WebEx app is the new name for WebEx Teams. Customers can install a single application that offers a single framework to access Cisco WebEx services by using the WebEx app. Because of this, it is known as a unified app. It gives users access to rich messaging, advanced calling, and advanced meeting capabilities. With the WebEx app, users get the full-featured in-meeting experience they had in WebEx Meetings and have one place for all of their work.

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When you deploy WebEx app using SCCM, users get access to the full array of collaboration tools, including meetings, messaging, and calling, when they upgrade from the WebEx Meetings desktop application. Users can wirelessly pair and share with Cisco video equipment with this program, as well as share files, use a whiteboard, and more.


The deployment of WebEx app via SCCM is much easier than you think. Cisco provides MSI installers for WebEx app which includes localized and non-localized versions. When you import the Cisco Webex app .msi installer into SCCM and the install command, uninstall command, and app detection methods are populated automatically for you.


Before you use SCCM to deploy the Webex app, you should download the application’s icon file. In SCCM, you can choose an icon for the Webex app. This icon will show up along with the application in the Software Centre for users to see. For more details on this, have a look at the SCCM Software Centre customization guide.


Cisco Webex App Windows desktop minimum requirements

The prerequisites for a Windows desktop to be compatible with the Cisco Webex app are listed below.

  • Intel Dual-Core CPU 2.XX GHz or AMD processor.
  • Minimum 4 GB RAM.
  • Windows 10, Windows 11 or later OS.
  • Make sure your drivers are up-to-date.
  • Microsoft Edge WebView2 component.


Download Webex App Installers for Windows


The Cisco Webex app download links are listed in the table below. The Cisco Webex app comes with both 32-bit and 64-bit installers. Download the installers based on the operating system architecture.

Download both the 32-bit and 64-bit installers for the Cisco Webex application and package each one separately in SCCM if your setup consists of both 32-bit and 64-bit devices. When deploying the Webex application, use the OS criteria and make sure to target the 32-bit and 64-bit OS versions for the 32-bit and 64-bit versions, respectively.

Download the Webex application msi installer and save it to a network share folder or the SCCM server’s Sources folder. I have downloaded the Webex 64-bit msi installer and Webex app icon and saved these two files to the sources folder for deployment.

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Create Webex Application in SCCM

Perform the following steps to create a new application for Webex in SCCM:


  • Launch the Configuration Manager console.
  • Go to Software Library > Overview > Application Management.
  • Right-click Applications and select Create Application.


On the General window, select Automatically detect information about this application from installation files. Choose the Type as “Windows Installer (*.msi file)” and specify the location of Webex .msi installer. Click Next.


The following details are populated from the Webex application .msi installer by Configuration Manager.


  • Application name: Webex
  • Publisher: Cisco
  • Software version:
  • Deployment type name: Webex – Windows Installer (*.msi file)
  • Product Code: {70705091-36C8-5619-9E35-73E455CA17F7}
  • Installation behavior: Install for system if resource is device; otherwise install for user


Click Next to continue.

Specify the Cisco Webex application details such as name of the application, administrator comments, Publisher information, software version etc. The application details that you specify here will be visible in Software Center for users. Click Next.

SCCM automatically populates the installation program with Webex applications from the msi installer. The Webex installer product code is used in this instance to detect the application as part of the automatic detection method. The silent installation command for Webex is msiexec /i “Webex.msi” /q. Click Next.

Review the Webex application summary on the Summary page and click Next. On the Completion window, click Close. You have successfully created a new application for Cisco Webex in SCCM. In the next step, we will distribute the application content to the distribution and perform Cisco Webex deployment to client computers.

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Specify Cisco Webex App Icon in ConfigMgr

In this step, I will specify an icon for the Webex application in ConfigMgr console. Right-click the Webex application and select Properties. On the Webex application properties box, select the Software Centre tab and click Browse and choose an icon for Webex application. Click Apply and OK to save the changes.


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